Retail Customer Service Representative

6 days ago


Shepherdstown, West Virginia, United States Food Lion Full time

**Job Summary**

We are seeking a motivated and enthusiastic Retail Customer Service Representative to join our team at Food Lion. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Salary: $28,000 - $38,000 per year

**Job Description**

In this role, you will be working in a dynamic retail environment, where you will be interacting with customers, handling cash transactions, and maintaining a clean and organized store environment. You will also be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.

Key Responsibilities:**

  • Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
  • Greet each customer and use their name whenever possible.
  • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.

Requirements**

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.

Working Conditions**

This is a full-time position that requires standing for long periods, frequent walking, and ability to lift up to 50 pounds. The ideal candidate must be able to work in a fast-paced environment and maintain a positive attitude in high-pressure situations.



  • Shepherdstown, West Virginia, United States Food Lion Full time

    ResponsibilitiesSmile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experienceGreet each customer and use their name whenever possibleUnload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items togetherSalary and BenefitsThe estimated salary for this...


  • Shepherdstown, West Virginia, United States Horizon Goodwill Industries Full time

    Horizon Goodwill Industries Job DescriptionThe ideal candidate will be responsible for creating a positive shopping experience for customers. Key duties include operating cash registers, managing inventory levels, ensuring accurate pricing, and maintaining store displays.Estimated Annual Salary:$52,500 based on industry standardsRole RequirementsThis...

  • Store Clerk

    6 days ago


    Shepherdstown, West Virginia, United States Horizon Goodwill Industries Full time

    About the JobThe Store Clerk - Customer Service Specialist will process sale transactions using cash registers, price items, display merchandise, and maintain product stock levels. This is a challenging and rewarding opportunity to work in a fast-paced retail environment.


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job SummaryThis Retail Operations Assistant role at Food Lion offers an exciting opportunity to work in a fast-paced environment where no two days are ever the same. As a member of our front-end team, you will be responsible for delivering exceptional customer service, maintaining accurate cash control, and adhering to company guidelines and policies.The...


  • Shepherdstown, West Virginia, United States Coldwell Banker Premier Full time

    Financial Services RepresentativeEstimated Salary: $50,000 - $70,000 per yearColdwell Banker Premier invites applications for a Mortgage Loan Officer position. We are looking for a highly motivated individual with strong analytical skills, excellent communication abilities, and a self-starter mindset. As a key member of our team, you will be responsible for...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated Retail Produce Specialist to join our team at Food Lion. In this role, you will be responsible for ensuring the highest standards of quality in our produce department, providing exceptional customer service, and maintaining a clean and safe working environment.Estimated Salary: $28,000 - $38,000 per year.Main...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    About the RoleThis is an exciting opportunity to work with a dynamic team and contribute to the success of our store. As a Retail Operations Specialist, you will be responsible for receiving deliveries, stocking shelves, and ensuring that all products are properly displayed and maintained. You will also be expected to provide excellent customer service and...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job OverviewJoin our dynamic sales team at Food Lion as a Retail Operations Specialist. This role involves maintaining high standards in our grocery department, ensuring excellent customer service, and driving sales through effective product knowledge.Primary Responsibilities:Sustain a well-organized and visually appealing store environment, focusing on...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    About UsAt Food Lion, we provide an easy, fresh, and affordable shopping experience to the communities we serve. Our team is dedicated to delivering exceptional customer service and maintaining a clean and safe environment.Job Description:We are seeking a Retail Operations Associate to join our team. In this role, you will be responsible for maintaining high...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job Description:As a Retail Operations Specialist at Food Lion, you will be responsible for maintaining high standards of cleanliness and customer service in our stores. This includes creating a positive shopping experience for customers, maintaining a clean and safe store environment, and adhering to company guidelines and policies.Responsibilities:Maintain...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    OverviewFood Lion is a leading grocery retailer in the Southeastern and Mid-Atlantic states, providing an easy, fresh, and affordable shopping experience to its customers. The company has been serving communities since 1957, with over 10 million customers per week.


  • Shepherdstown, West Virginia, United States The Bowen Group Full time

    The Bowen Group invites applications for the position of Call Center Representative for Veterans. In this role, you will be responsible for providing exceptional customer service to veterans and their family members through our premier Contact Center. We are looking for highly motivated and empathetic individuals who are passionate about making a difference...


  • Shepherdstown, West Virginia, United States The Bowen Group Full time

    The Bowen Group offers a unique opportunity to make a difference in the lives of veterans and their families as a Customer Service Operations Associate. In this role, you will provide front-line operational support for the Veterans Experience Office's premier Contact Center. You will assist callers by directing them to proper resources to address questions,...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job SummaryWe are seeking a highly skilled Perishable Department Associate to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and maintaining the highest standards of product quality and safety.About the JobThe ideal candidate will have excellent communication and...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Key Responsibilities">As a Perishable Associate at Food Lion, your primary goal will be to provide excellent customer service and maintain store standards. This involves understanding and using company tools such as the average cost inventory system (ACIS) and ordering (CAO). You will receive deliveries, code where applicable, rotate, and put in appropriate...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job DescriptionThe ideal candidate for this role will be responsible for providing fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards. This includes being friendly, courteous, and cooperative with other store associates, assisting the Customer Service Manager and Assistant Customer Service...


  • Shepherdstown, West Virginia, United States The Bowen Group - VEOCC Full time

    The Bowen Group - VEOCC\We are seeking experienced customer service representatives to join our team as Front-Line Customer Support Associates. In this role, you will provide exceptional customer service to Veterans and their families, addressing their questions, concerns, and complaints in a timely and professional manner.\About the Role:\- Provide...


  • Shepherdstown, West Virginia, United States Shepherd University Full time

    Job Summary:Campus Service Workers are responsible for maintaining the cleanliness and organization of the Student Center. This includes ordering, receiving, inspecting, delivering, inventorying, and acknowledging all incoming materials and deliveries.Key Responsibilities:Oversee the work of a crew of campus service workersDemonstrate proper cleaning...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job DescriptionThis Sales Associate role at Food Lion is an excellent opportunity to develop your customer service skills and contribute to a dynamic team. As a key member of our front-end staff, you will be responsible for delivering exceptional customer service, processing transactions accurately, and ensuring a positive shopping experience for our valued...


  • Shepherdstown, West Virginia, United States Food Lion Full time

    Job DescriptionIn this role as PT Quality Assurance Associate, you will be responsible for maintaining high standards of cleanliness and safety in our stores, minimizing shrink through proper utilization of standard practices, and ensuring compliance with local, state, and federal regulations. You will also be expected to provide excellent customer service,...