Retail Customer Service Representative
6 days ago
**Job Summary**
We are seeking a motivated and enthusiastic Retail Customer Service Representative to join our team at Food Lion. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Salary: $28,000 - $38,000 per year
**Job Description**
In this role, you will be working in a dynamic retail environment, where you will be interacting with customers, handling cash transactions, and maintaining a clean and organized store environment. You will also be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
Key Responsibilities:**
- Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
- Greet each customer and use their name whenever possible.
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
Requirements**
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
Working Conditions**
This is a full-time position that requires standing for long periods, frequent walking, and ability to lift up to 50 pounds. The ideal candidate must be able to work in a fast-paced environment and maintain a positive attitude in high-pressure situations.
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Shepherdstown, West Virginia, United States Food Lion Full timeResponsibilitiesSmile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experienceGreet each customer and use their name whenever possibleUnload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items togetherSalary and BenefitsThe estimated salary for this...
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