Customer Service Representative
15 hours ago
Your role as a Customer Service Representative at Service Partners will be to serve as the primary point of contact for our customers, providing timely and effective order support and product information. This is an excellent opportunity to leverage your exceptional communication skills and customer-centric approach to drive customer satisfaction and loyalty.
Key Responsibilities- Provide exceptional customer service through phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless order fulfillment and product delivery
- Develop and maintain a deep understanding of our products and services to provide accurate and informative responses to customer questions
- Continuously seek opportunities to improve customer satisfaction and loyalty through proactive communication and issue resolution
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities and deadlines
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive customer information
- High school diploma or equivalent required; associate's or bachelor's degree preferred
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