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Customer Service Representative

2 months ago

Marquand, Missouri, United States GEICO Full time

About GEICO

GEICO is a leading provider of auto insurance in the United States. We are committed to providing our customers with exceptional service and support.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent service to our customers by answering their questions, resolving their issues, and providing them with accurate information about our products and services.

Key Responsibilities

  • Provide exceptional customer service to our customers by answering their questions, resolving their issues, and providing them with accurate information about our products and services.
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Work collaboratively with other teams to resolve customer issues and improve customer satisfaction.
  • Stay up-to-date on company policies, procedures, and products to provide accurate information to customers.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Ability to work a variety of shifts, including evenings and weekends.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.