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Housekeeping Operations Supervisor

2 months ago

DeLand, Florida, United States County of Volusia, FL Full time
Salary: $49, $69,326.40 Annually

Location: Daytona Beach, FL

Job Type: Full-Time

Department: Ocean Center

Major Responsibilities

In this pivotal managerial role, you will oversee and coordinate the activities of the Ocean Center Housekeeping team, ensuring the highest standards of cleanliness and operational efficiency.
Key Responsibilities
  • Recruit and train skilled housekeeping personnel.
  • Design and implement comprehensive training programs for staff development.
  • Create and enforce Standard Operating Procedures for housekeeping operations.
  • Develop work schedules aligned with event activities within the facility.
  • Strategize and manage cleaning operations related to events.
  • Maintain relationships with temporary staffing agencies.
  • Oversee the scheduling and training of temporary staff as necessary.
  • Provide leadership and support to housekeeping staff.
  • Conduct annual performance evaluations for team members.
  • Administer the Material Safety Data Sheet (MSDS) program.
  • Deliver training on the safe use of cleaning equipment and chemicals.
  • Ensure adherence to all post orders and prepare for subsequent shifts.
  • Represent the housekeeping department in client meetings, ensuring satisfaction.
  • Prepare and manage the annual operating budget and monitor financial performance.
  • Oversee payroll expenditures to comply with labor budgets.
  • Implement effective cleaning strategies to meet quality standards.
  • Stay informed on the latest cleaning techniques and products.
  • Recommend improvements to service delivery.
  • Ensure all equipment is maintained and in good working condition.
  • Coordinate preventive maintenance and repairs.
  • Conduct regular inventory checks of supplies and equipment.
  • Manage cleaning supplies in accordance with established agreements.
  • Establish controls to prevent theft and waste.
  • Research and evaluate cleaning products for departmental use.
  • May be assigned to different locations based on operational needs.
  • Maintain consistent attendance and adhere to all relevant regulations.
  • Respond effectively to emergency situations.
  • Perform additional duties as required.
Qualifications

High school diploma or GED required, along with two (2) years of supervisory experience or seven (7) years of experience in housekeeping coordination and employee scheduling, or equivalent experience.

Must possess a valid driver's license and maintain it within 30 days of hire.

Knowledge, Skills & Abilities
  • Understanding of management principles and practices.
  • Familiarity with building maintenance and management.
  • Knowledge of budgeting practices.
  • Insight into hospitality and event management.
  • Ability to effectively supervise and manage personnel.
  • Capability to assess staffing needs and budget effectively.
  • Strong communication skills, both verbal and written.
  • Ability to maintain effective working relationships.
  • Capacity to perform under pressure and in stressful situations.
Mental and Physical Demands:
Ability to comprehend technical manuals and procedures, write reports, and perform basic mathematical functions. Must be able to lift and handle up to 50 lbs, work on feet for extended periods, and tolerate exposure to cleaning agents.

Environmental Conditions:
Primarily indoor work with potential exposure to various environmental factors.

Benefits:

We offer a comprehensive benefits package including health insurance, retirement plans, supplemental insurance, and paid time off. Additional benefits include tuition reimbursement and access to wellness programs.