Facility Ambassador

3 weeks ago


Grand Rapids, Michigan, United States YMCA of Greater Grand Rapids Full time
Facility Ambassador

The Facility Ambassador, also referred to as MOD, is a key role in creating a welcoming environment for members, volunteers, and staff throughout the facility. This individual is responsible for connecting people, supporting members toward their goals, and inviting individuals to get more involved with the YMCA. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Welcome and engage with members, volunteers, and staff
  • Support members in achieving their goals and objectives
  • Connect people and facilitate relationships within the facility
  • Provide exceptional customer service and ensure a positive experience for all
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team


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