Customer Service Representative

1 week ago


Norfolk, Virginia, United States Huws Gray Group. Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Assistant (Counter) to join our team at Huws Gray Group.

As a key member of our sales team, you will be responsible for delivering exceptional customer service, meeting sales targets, and maintaining strong relationships with our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Meet and exceed sales targets, identifying opportunities to upsell and cross-sell products and services.
  • Maintain accurate records of customer interactions, sales, and customer feedback.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive rates of pay and guaranteed weekly hours.
  • Regular overtime opportunities and a Saturday morning work rota.
  • 24 days annual leave, plus recognized public and bank holidays.
  • Company attendance and performance bonuses.
  • Company pension scheme and death in service benefit.
  • Career progression and personal development opportunities.
  • Staff discounts on items purchased from our nationwide branches.

We are committed to providing a supportive and inclusive work environment, where you can grow and develop your skills and career.



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