Transaction Dispute Manager

3 weeks ago


Spring Hills, Texas, United States Euronet Worldwide, Inc. Full time
Job Description

Euronet Worldwide, Inc. is hiring a Claims Dispute Analyst to work in our Spring, TX office. As a member of our operations team, you will be responsible for processing customer transaction disputes and deposit claims for our financial institution clients.

The estimated annual salary for this position is $58,000-$68,000, depending on experience. If you have a strong background in dispute resolution and excellent communication skills, we encourage you to apply.

Key Responsibilities:
  • Oversee the processing of all customer transaction disputes (Reg E claims)
  • Create processes and KPIs for accepting claims from clients
  • Maintain client communications until claims are resolved
  • Report monthly KPIs for claims processed, approved, and declined
Requirements:
  • Bachelor's degree and/or equivalent work experience preferred
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication skills

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