Customer Relations Manager

3 weeks ago


Los Angeles, California, United States Westwood Village Full time
Customer Relations Manager Opportunity at Westwood Village

We are seeking a highly skilled and compassionate Customer Relations Manager to join our sales team at Westwood Village, a high-end luxury community that prioritizes exceptional customer relations.

This is an exciting opportunity to improve the lives of seniors while earning a competitive compensation package. As a Customer Relations Manager, you will interact with seniors, their family members, and other influencers to explore their new living options.

Key Responsibilities:

  • Present different lifestyles available at Westwood Village, including Independent Living, Assisted Living, and Memory Care, and personalized care services to meet individual needs.
  • Conduct community tours and host prospect and professional events to build occupancy in the community.
  • Build relationships and influence decision-making with seniors and their families.

Requirements:

  • Five or more years of proven commission-based sales experience.
  • Compassionate and interested in working with seniors.
  • Strong communication and relationship-building skills.
  • Ability to discover sales motivations and needs, and overcome objections.
  • Self-starter with a passion for sales and achieving goals.

Benefits:

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, vision, life, and disability insurances, paid time off, and paid holidays. You will also be eligible to participate in our outstanding 401(k) plan with company match and our Employee Assistance Program.

We are an equal opportunity employer and welcome applications from diverse candidates. Please note that we do not accept unsolicited resumes from agencies.



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