Employee Benefits Client Associate

3 weeks ago


Jackson, Mississippi, United States Ross & Yerger Full time
About the Role

Ross & Yerger, a Top 100 Independent Insurance Agency, is seeking a highly motivated and detail-oriented Employee Benefits Client Associate to join our team. As a key member of our Employee Benefit Department, you will play a vital role in supporting our clients and ensuring their coverage programs are met.

Key Responsibilities
  • Respond to client requests and inquiries regarding existing coverage and new policies.
  • Process enrollment forms, change forms, and benefit summaries as needed.
  • Facilitate renewals and new business as directed by the Department Manager.
  • Utilize knowledge of rating applications and procedures for all types of group policies.
  • Communicate effectively with clients and their employees regarding employee benefit programs and coverage.
Requirements
  • 4-year college degree preferred.
  • Life & Health License required within 6 months of employment.
  • Minimum two years' experience in employee benefits, customer service, or a similar position.
  • Proficiency in verbal and written communication, with experience using Microsoft Word, Excel, and PowerPoint.
  • Self-starter with the ability to manage workload and ensure client satisfaction.
  • Detail-oriented, charismatic, professional, and eager to learn and become a Client Manager.
About Ross & Yerger

Ross & Yerger has had an unwavering commitment to meeting the needs of its employees, clients, and community since 1860. As a perennial "Best Place to Work" organization and one of Mississippi's healthiest workplaces, we nurture a culture of continuous learning, professional development, and career advancement. We share profits and ownership with all employees through our ESOP plan and offer competitive compensation, comprehensive health and welfare benefits, continuing education reimbursement, and generous Paid Time Off.



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