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Guest Services Associate
1 month ago
We are seeking a highly motivated and customer-focused Guest Services Associate to join our team at the Salvation Army's Red Shield Center in East County. As a key member of our team, you will provide exceptional service to our members, clients, and customers, ensuring a positive and welcoming experience for all.
Key Responsibilities- Provide prompt and courteous service to all customers, clients, and members.
- Maintain accurate cash handling procedures, including verifying daily deposits and maintaining till bags.
- Develop strong relationships with members and provide tours and information about our programs and services.
- Assist with event set-ups and activities, ensuring a safe and welcoming environment.
- Communicate effectively with staff and management to ensure seamless operations.
- Previous customer service experience preferred.
- Ability to communicate effectively with customers, peers, and supervisors.
- Maintain confidentiality of client information.
- First Aid/CPR/AED certification required within 90 days of employment.
- Professional attitude and approach to problem-solving.
This role requires the ability to walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects, and reach overhead. Ability to operate computer, fax, and telephone. Ability to lift up to 50 lbs.
