Customer Service Coordinator

2 days ago


Grove, Oklahoma, United States Aries Technology LLC Full time

Aries Technology LLC is seeking a highly skilled Customer Service Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients.

Job Description

The Customer Service Coordinator will be the primary point of contact for customers, providing timely and effective resolutions to their queries and issues. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  1. Provide customer service and technical support via phone, email, and chat.
  2. Troubleshoot minor technical issues and escalate major problems to the relevant teams.
  3. Monitor game network performance and identify areas for improvement.
  4. Maintain accurate records of customer interactions and resolve any complaints or issues in a professional manner.
Requirements

To be successful in this role, you will need:

  • A strong passion for delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of PC hardware and software.
  • Strong typing/keyboarding skills.

We offer a competitive salary of $45,000 - $55,000 per annum, depending on experience. If you are a motivated and customer-focused individual looking for a new challenge, please apply now



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