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Customer Engagement Specialist
2 months ago
Customer Engagement Specialist at Planet Fitness
Planet Fitness is a prominent fitness franchise dedicated to delivering exceptional customer support and fostering a welcoming environment for its members. As a Customer Engagement Specialist, you will play a vital role in assisting current and prospective members, as well as guests.
Key Responsibilities:
- Welcome members, potential members, and guests with outstanding customer service.
- Efficiently manage all front desk operations.
- Update and maintain member accounts as necessary.
- Address member inquiries in a timely and professional manner.
- Contribute to the cleanliness and organization of the fitness center.
Qualifications:
- Experience in customer service is preferred.
- Basic proficiency in computer usage.
- A genuine interest in fitness and wellness.
- A positive and enthusiastic demeanor.
- Dependable and punctual.
- Strong interpersonal communication skills.
- High school diploma or equivalent is required.
- Applicants must be at least 18 years of age.
