Customer Engagement Specialist
2 weeks ago
Karl Malone Toyota is seeking motivated individuals for the role of Business Development Representatives.
BENEFITS:
Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Vacation Policy
Structured Paid Training Program
Access to a Sports Memorabilia Museum
Award-Winning Dealership with President's Award Recognition
Positive and Supportive Work Culture
RESPONSIBILITIES:
Handle incoming customer calls and facilitate follow-ups for sales appointments.
Respond promptly to inquiries via internet, phone, and live chat, utilizing provided scripts and templates.
Offer initial product information to customers and guide them to the relevant dealership resources.
Engage with leads who are not yet ready to schedule an appointment or have missed their appointments.
Contribute to team and process development sessions while maintaining positive relationships with colleagues, sales teams, and dealership management.
QUALIFICATIONS:
Prior experience in a call center environment is highly advantageous.
Bilingual candidates are preferred.
Must possess a team-oriented mindset.
Exhibit promptness and courtesy in all interactions.
Enthusiastic and engaging personality is essential.
Strong computer proficiency is required.
Willingness to undergo a pre-employment background check and drug screening is necessary.
Apply for the position of Business Development Representative.
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