Complimentary Hospitality Attendant

4 days ago


Anaheim California, United States Sheraton Park Hotel At Anaheim Full time
Job Summary

The Complimentary Hospitality Attendant is responsible for delivering exceptional service to guests in a fast-paced and dynamic environment. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a team.

Responsibilities:
  • Provide exceptional service to guests in the complimentary breakfast area, ensuring a warm and welcoming experience.
  • Maintain a high level of knowledge about hotel products and services, as well as local attractions and amenities.
  • Respond to guest inquiries and resolve any issues in a professional and courteous manner.
  • Work effectively as part of a team to ensure seamless service delivery.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
  • Perform opening and closing procedures, including side work duties and cash handling.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required; experience in a hotel or related field preferred.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must be able to obtain and provide a Food Handlers card, as required by local regulations.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Excellent communication and interpersonal skills.
Benefits:
  • Competitive hourly rate: $16.00 - $21.52 per hour.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.


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