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Complimentary AM Attendant

2 months ago

Anaheim, California, United States Aimbridge Hospitality Full time
Job Summary

The Complimentary AM Attendant is a key member of our hotel team, responsible for delivering exceptional service to our guests in the complimentary breakfast area. This role requires a high level of attention to detail, speed, and accuracy, as well as a strong understanding of hotel-brand standards and guest expectations.

Responsibilities
  • Provide Exceptional Guest Service: Approach all interactions with guests and employees in a friendly, courteous, and service-oriented manner.
  • Maintain a Clean and Organized Environment: Ensure the complimentary breakfast area is clean, organized, and well-stocked at all times.
  • Prepare and Serve Food and Beverages: Prepare and serve food and beverages to guests in a timely and efficient manner.
  • Handle Cash and Credit Transactions: Process cash and credit transactions accurately and efficiently.
  • Communicate Effectively: Communicate effectively with guests, employees, and other departments to ensure seamless service delivery.
  • Meet Hotel Standards: Meet or exceed hotel standards for service quality, cleanliness, and safety.
  • Work Varied Shifts: Work varied shifts, including mornings, evenings, weekends, and holidays, as needed.
  • Participate in Training and Development: Participate in training and development programs to enhance skills and knowledge.
Requirements
  • High School Diploma or Equivalent: High school diploma or equivalent required; experience in a hotel or related field preferred.
  • Excellent Communication Skills: Excellent communication and interpersonal skills required.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • Basic Math Skills: Basic math skills required for handling cash and credit transactions.
  • Food Safety Certification: Food safety certification required.
Benefits
  • Competitive Pay: Competitive hourly rate.
  • Medical, Dental, and Vision Coverage: Medical, dental, and vision coverage for eligible employees.
  • Short-Term and Long-Term Disability Income: Short-term and long-term disability income for eligible employees.
  • Term Life and AD&D Insurance: Term life and AD&D insurance for eligible employees.
  • 401k Retirement Plan: 401k retirement plan for eligible employees.