Server - Hospitality Expert

2 weeks ago

San Diego, California, United States Brigantine Restaurants Full time
Job SummaryAs a Server at Brigantine Restaurants, you will be responsible for delivering exceptional hospitality and service to our guests. Your primary goal will be to ensure that every guest leaves happy, feeling valued and appreciated. You will be the face of our restaurant, and your professionalism and attention to detail will make all the difference in creating a memorable dining experience for our guests.

Key Responsibilities

  • Anticipate and exceed guest expectations by providing personalized service and attention to detail.
  • Protect the establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
  • Be knowledgeable and enthusiastic about our menu, with the ability to answer questions and make suggestions.
  • Take orders, serve dining guests, and process payment in a timely and efficient manner.
  • Keep designated service stations clean and organized, ensuring a smooth and efficient service experience.
  • Respond urgently and appropriately to guests' needs, always maintaining a professional demeanor.
  • Exhibit a professional appearance and mannerisms, reflecting positively on our restaurant and its values.
  • Ensure guests are enjoying their experience and take action to correct any problems or concerns.
  • Conclude the guest experience by acknowledging their choice of establishment and inviting them to return.
  • Complete assigned sidework at the beginning, during, and at end of shift, ensuring a seamless service experience.


Requirements

  • Minimum 6-months serving experience in a full-service restaurant (liquor, beer, & wine).
  • A desire to help where needed and work as part of a team, promoting a positive and supportive work environment.
  • Ability to work positively and maintain composure in a fast-paced environment, adapting to changing situations and priorities.
  • Strong organizational skills with the ability to monitor the entire bar area and service wells, ensuring efficient service and minimizing wait times.
  • Excellent communication skills, with the ability to effectively communicate with guests, colleagues, and management.
  • Exceptional attention to detail, with the ability to maintain high standards of quality and service.
  • Exhibit a professional appearance and mannerisms, reflecting positively on our restaurant and its values.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Must be able to stand, walk, reach, bend, stoop, and wipe for extended periods of time.
  • Must be able to carry trays and supplies (up to 30 lbs.).
  • Must be of legal age to serve alcohol.
  • Food Handler Certification.
  • Responsible Alcohol Service Certification.


About Brigantine Restaurants

Brigantine Restaurants is a family-owned and operated company with over 20 restaurants in 6 concepts throughout San Diego County. We pride ourselves on a culture built on our team approach & guest-centered focus, encouraging open communication and partnership among our team members. Our mission is to create an environment where our guests feel at home and our team members thrive.

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