Customer Service Representative

3 weeks ago


Towanda, Kansas, United States Spirit Halloween Full time

Customer Service Representative Job Description

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We are seeking a highly skilled Customer Service Representative to join our team at Spirit Halloween in 2746 W 70th Street. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Respond to customer inquiries and resolve any issues in a timely and professional manner
  • Demonstrate in-depth knowledge of store products, including seasonal costumes, decorations, and party supplies
  • Practice suggestive selling techniques to increase average transaction value and enhance the overall shopping experience
  • Collaborate with colleagues to achieve sales targets and contribute to a positive and inclusive work environment

Estimated Salary: $30,000 - $40,000 per year, depending on experience. This salary range is based on industry standards for similar positions in the retail sector. We offer a competitive compensation package that reflects the skills and qualifications required for this role.

About Spirit Halloween:

Spirit Halloween is a leading retailer of seasonal costumes, decorations, and party supplies. Our stores are designed to provide a unique and engaging shopping experience for customers of all ages. As a Customer Service Representative, you will play a vital role in helping us deliver on this vision by providing exceptional customer service and contributing to a positive and inclusive work environment.



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