Customer Service Specialist

2 days ago


Towanda, Kansas, United States DSW Full time

**Customer Service Specialist Opportunity**

We are seeking a Customer Service Specialist to join our team at DSW in King's Legacy Shopping Center, Shreveport. As a key member of our customer service team, you will be responsible for providing exceptional service to customers, addressing their concerns, and ensuring a positive shopping experience.

Key Responsibilities

  • Respond to customer inquiries and resolve issues promptly and professionally;
  • Process transactions accurately and efficiently, including ringing up sales, handling returns, and managing inventory;
  • Maintain a clean and organized store environment by restocking shelves, folding merchandise, and performing other duties as assigned.

Requirements

To succeed in this role, you should have:

  • Excellent communication and interpersonal skills;
  • Ability to work effectively in a fast-paced retail environment;
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system;
  • Ability to lift up to 25 pounds and stand for long periods.


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