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Administrative Support Specialist, Mailroom Operations

2 months ago

Baltimore, Maryland, United States ASK Consulting Full time
Descripción del Trabajo

Todos los candidatos deben estar directamente contratados por ASK Consulting en su nómina y no pueden ser subcontratados. En este momento, no podemos proporcionar patrocinio.

Título del Trabajo: Especialista en Soporte Administrativo, Operaciones de Correo

Ubicación: Baltimore, MD, este rol comienza en el sitio y luego transiciona a híbrido.

Duración: Contrato de 12 meses

Rango de Pago: $18 a $20/hora en W2

Descripción del Trabajo:

  • Gestión de la documentación entrante y saliente, incluyendo correo y facsímiles.
  • Apoyo a los asociados de servicio al cliente y al personal operativo; verificación de la precisión de los documentos de los clientes entrantes, anotando todas las actividades en la cuenta y enviando formularios precisos para el procesamiento final.
  • Realizar contacto saliente tanto por escrito como verbalmente con los clientes sobre la documentación.
  • Se requiere la capacidad de definir y priorizar actividades del proyecto y hacer seguimiento del progreso del mismo.
  • Excelentes habilidades de comunicación escrita y verbal, así como un sólido conocimiento y competencia en programas informáticos como MS Word y entrada de datos son esenciales, además de conocimientos en el campo de servicios financieros.
  • Capacidad para aprender rápidamente y participar en múltiples tareas detalladas simultáneamente.
  • Flexibilidad en cuanto a las tareas asignadas y habilidades para resolver problemas, así como la capacidad de trabajar de manera independiente.

Habilidades Principales:

  • Comunicación escrita y verbal sólida.
  • Demuestra una excelente atención al detalle al analizar o interpretar datos.
  • Posee una habilidad bien desarrollada para comprender, razonar y procesar datos complejos.
  • Capacidad para resolver problemas.
  • Descomponer problemas en partes más manejables.
  • Hacer preguntas adecuadas para obtener y validar datos que respalden un análisis integral; consultar a expertos en la materia cuando sea necesario.
  • Combinar una escalación clara y apropiada con sugerencias sobre estrategias adecuadas de reducción de riesgos.
  • Escuchar atentamente, hacer preguntas exploratorias y parafrasear.
  • Capacidad para equilibrar los entregables del proyecto con los procesos diarios.

Nota:

  • SE REQUIERE TÍTULO UNIVERSITARIO.

Acerca de ASK: ASK Consulting es una firma de reclutamiento de tecnología y servicios profesionales galardonada que presta servicios a organizaciones Fortune 500 a nivel nacional. Con 5 oficinas en todo el país, dos centros de entrega global y empleados en 42 estados, ASK Consulting conecta a las personas con oportunidades increíbles.

ASK Consulting es un empleador que ofrece igualdad de oportunidades. Celebramos la diversidad y estamos comprometidos a crear un entorno inclusivo para todos los asociados.