Healthcare Relationship Manager

4 days ago


Austin, Texas, United States CVS Health Full time

At CVS Health, we're committed to delivering enhanced human-centric healthcare for a rapidly changing world. As a Healthcare Relationship Manager, you'll play a critical role in transforming our culture and accelerating innovation.

The position involves outreaching DSNP members via phone to introduce services and complete the Health Risk Assessment (HRA). This sets the foundation for follow-up care management by assessing medical, functional, cognitive, psychosocial, and mental health needs.

Key responsibilities include:

  • Using motivational interviewing and consultative techniques to gather comprehensive information about members' medical, functional, cognitive, psychosocial, and mental health needs
  • Accountability to the highest level of compliance integrity
  • Championing members by connecting them with urgent needs to the appropriate Aetna team, including DSNPs interdisciplinary care team and customer service

We anticipate the salary range for this role to be between $23.15 and $41.96 per hour, based on experience and qualifications.

Our company offers a full range of benefits, including medical, dental, and vision insurance, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also provide term life insurance, short-term and long-term disability benefits, education assistance, free development courses, and discount programs with participating partners.



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