Customer Service Representative

4 weeks ago


Gilroy, California, United States Caliber Collision Centers Full time
Job Summary

Caliber Collision Centers has an immediate opening for a Customer Service Consultant to perform various duties, including greeting customers, determining their needs, and providing guidance and assistance as required. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for learning the collision industry.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Assist Collision Estimators by handling drop-offs, mapping/marking, and photographing vehicles
  • Arrange customer transportation and prepare paperwork
  • Perform active customer deliveries while effectively communicating with customers, clients, teammates, and vendors
Requirements
  • 2+ years of customer-facing experience; sales experience a plus
  • Valid driver's license and eligibility for coverage under our company insurance policy
Benefits
  • Immediately eligible for medical, dental, and vision benefits
  • Industry-comparable pay
  • Paid weekly and eligible for overtime
  • Paid vacation and holidays
  • Career growth opportunities


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