Sales and Operations Coordinator

5 days ago


Walled Lake, Michigan, United States Classet Full time
About Us: We are a national leader in the home improvement and home repair services industry. Our company culture emphasizes teamwork, innovation, and customer satisfaction.

Job Overview: We are seeking a highly organized and motivated individual to fill the role of Sales and Operations Coordinator. In this position, you will play a critical role in facilitating customer interactions, managing schedules, and ensuring seamless daily operations.

The estimated salary for this position is $28-$32 per hour, depending on experience. Your key responsibilities will include:
  1. Facilitating calls to educate customers on our services and solutions
  2. Providing verbal estimates and scheduling options to potential customers
  3. Utilizing our CRM to record customer leads and project needs
  4. Managing the schedule in your territory(ies) to ensure maximum work volume and efficient schedules for our Field Team


Requirements:
  • 2+ years of Previous Experience in Sales or High Volume, Phone-based Customer Support
  • Willing to work in-person at our office
  • Excellent computer and typing skills - including high proficiency in Microsoft Office and Teams
  • Experience with scheduling and dispatching crews
  • High School Diploma or GED (College degree preferred)
  • Friendly, Professional, and ready to help our amazing Customers and Handymen
  • Prior experience in a home services business is strongly preferred


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