Infrastructure Systems Engineer

2 weeks ago

Reston, Virginia, United States Blue Origin Full time

At Blue Origin, we are committed to advancing humanity's presence in space while ensuring the benefits of our innovations extend to Earth. Our mission involves the development of safe, reusable, and cost-effective space vehicles and systems, all within a framework that prioritizes safety, teamwork, and inclusivity.

This position is situated within the Enterprise Engineering (EE) division, which is dedicated to establishing technical standards, providing tools, and offering training and expertise for product engineering and manufacturing. EE empowers all business units at Blue Origin to leverage shared capabilities, hardware, and software, while also assisting in the identification, selection, and training of engineers from various backgrounds.

As a vital member of a dedicated team of specialists, you will ensure that users can effectively access and utilize sophisticated software systems. You will cultivate deep knowledge in your designated systems, managing them to guarantee optimal functionality, advancing initiatives that align with our mission, and executing maintenance and upgrade tasks. Your responsibilities will include the development and design of core operating system builds, coding, virtualization, and system automation. You will set up administrator and service accounts, maintain an active directory of users and system documentation, optimize system performance, install system-wide software, and manage storage allocation. Additionally, you will assess and resolve user access issues related to security controls to mitigate business impact and risk exposure. You will also evaluate vendor products and establish monitoring and tracking processes for vendor performance. Capacity planning and system monitoring/tuning will be part of your duties, and you will serve as a point of escalation for significant incidents that surpass helpdesk resolution capabilities. You may also draft general IT communications to inform end-users about outages or downtimes.

Key Responsibilities:

  • Install, configure, and maintain engineering software and related hardware.
  • Provide technical support and troubleshooting for engineering software challenges.
  • Monitor system performance to ensure the reliability and availability of engineering software.
  • Deploy and manage cloud-native applications using Kubernetes.
  • Manage user access and permissions for engineering software.
  • Implement and uphold security protocols and procedures.
  • Develop and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.
  • Collaborate with software vendors for updates, patches, and technical assistance.
  • Plan and execute system upgrades and migrations.
  • Ensure adherence to industry standards and best practices in systems engineering.
  • Support the integration of engineering tools with other enterprise systems.
  • Work with cross-functional teams to ensure seamless integration of engineering software with cloud infrastructure.
  • Develop and implement strategies for cloud-based deployment and management of engineering software.

Minimum Qualifications:

  • Associate's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 3-5 years of experience in system administration with a focus on engineering software.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively within a team.
  • Willingness to learn new technologies and methodologies.
  • Effective collaboration skills to engage with cross-functional teams, including developers, engineers, and project managers.
  • Must be a U.S. citizen or national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications:

  • Proficiency in operating systems (Windows, Linux, macOS).
  • Strong understanding of networking protocols, infrastructure, and security.
  • Experience with cloud services (e.g., AWS, Azure).
  • Familiarity with cloud infrastructure management, including scaling, monitoring, and optimizing resources.
  • Proficiency in Kubernetes administration, including cluster orchestration, container networking, and storage management.
  • Knowledge of microservices architecture and containerization patterns.
  • Proficiency in scripting and automation tools (e.g., PowerShell, Python, Bash).
  • Understanding of software deployment, configuration management, and patch management tools.
  • Familiarity with database management and SQL.
  • Knowledge of systems engineering tools and standards.
  • Experience in systems engineering processes and methodologies, including requirements analysis, design, integration, testing, and validation.

Benefits:

We offer a comprehensive benefits package that includes medical, dental, and vision coverage, life insurance, paid parental leave, short and long-term disability, a 401(k) plan with company matching, and an Education Support Program. Our Paid Time Off policy allows for up to four weeks per year, along with up to 14 company-paid holidays. We also provide discretionary bonuses to reward individual contributions and allow employees to share in company success.

Equal Employment Opportunity:

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, retaining, and developing a highly qualified, diverse workforce. We hire and promote individuals based on their qualifications, performance, and abilities, fostering a workplace that values trust, equality, and teamwork.

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