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Sales and Customer Service Representative

2 months ago

Dallas, Texas, United States European Wax Center Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative at European Wax Center. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our services, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service to ensure a positive guest experience
  • Upsell and promote our services to increase sales and revenue
  • Maintain a clean and professional lobby and workspace
  • Answer inbound calls, book reservations, and check guests out
  • Work in a fast-paced environment, multitasking and prioritizing tasks to meet sales and customer service goals
Requirements
  • High school diploma or equivalent required
  • Ability to lift 30 pounds and work in a standing position for long periods
  • Flexibility to meet shift requirements, including weekends and holidays
  • Reliable transportation and willingness to travel to sister locations
Benefits
  • Total compensation ranging from $15.75 per hour to $25+ per hour (including commissions and bonuses)
  • Performance-based bonus and uncapped commission every paycheck
  • Additional engaging monthly promotional bonus offers
  • Lucrative referral bonuses for referring other employees
  • Medical, dental, and vision insurance (full-time employees)
  • Workplace perks, including fun and positive team atmosphere, discounts on services and products, complimentary break room snacks and drinks, and ongoing advanced training