Customer Service Associate

2 days ago


Green Valley, Arizona, United States Planet Fitness Full time

Are you passionate about delivering exceptional customer service and creating a positive experience for members? As a Customer Service Associate at Planet Fitness, you will be responsible for providing superior support to our members, prospective members, and guests. Your friendly demeanor, attention to detail, and ability to empathize with others will make all the difference in ensuring that our club is a welcoming and inclusive space for everyone.

Salary:$15.50-$17.00 per hour

We estimate this role to earn approximately $32,000 - $35,000 per year, based on a 40-hour workweek and 52 weeks of work per year.

Key Responsibilities:
  • Greet and assist members, prospective members, and guests with a smile and a helpful attitude.
  • Manage front desk activities, including answering phones, checking members into the system, and handling new member sign-ups.
  • Facilitate updates to member accounts and respond to inquiries in a timely and professional manner.

In addition to your excellent communication skills, you will also need to be punctual, reliable, and able to maintain a clean and organized workspace. If you have a passion for fitness and health, are a team player, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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