Customer Support Associate

4 weeks ago


Minneapolis, Minnesota, United States Aequor Technologies Full time

Job Title: Customer Support Specialist

Job Summary:

We are seeking a highly skilled Customer Support Specialist to join our team at Aequor Technologies. As a key member of our sales organization, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Investigate and resolve customer complaints and issues in a timely and professional manner.
  • Provide clear and accurate information to customers regarding products, policies, and procedures.
  • Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
  • Utilize internal resources and tools to ensure compliance with company policies and procedures.
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.

Requirements:

  • High school diploma or equivalent required.
  • 3-5 years of relevant customer support experience.
  • Strong written and verbal communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to think critically.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A collaborative and team-oriented culture.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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