Contract Support Associate

8 hours ago

St Louis, Missouri, United States CBRE Full time
About the Role:

We are seeking a highly skilled Contract Support Associate to join our team at CBRE Global Workplace Solutions (GWS). As a key member of our operations team, you will provide exceptional customer service and administrative support to our clients, ensuring timely and quality service delivery and follow-up to ensure satisfaction.

Key Responsibilities:
  • Respond to client inquiries and concerns, ensuring timely and quality service delivery and follow-up to ensure satisfaction.
  • Understand the scope of the contract and ensure that all work is carried out accordingly.
  • Be a financial and operational systems champion, suggesting efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
  • Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
  • Review processed invoices and ensure accurate cost center coding, coordinating the billing application, calculating margins, raising invoices, and submitting to clients.
  • Review and approve maintenance billing invoices and projects as per contracted agreements, ensuring consistent delivery of core operational and financial outputs on the account.
  • Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
  • Deliver monthly reporting support on Contract and Business Unit Reviews.
  • Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment, maintaining QHSE documentation and ensuring it is available using company systems.
  • Gather and analyze data to identify and solve complex problems that arise with little or no precedent, may recommend new techniques.
Requirements:
  • High School Diploma or GED with 3-4 years of job-related experience.
  • A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
  • Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
  • In-depth knowledge of Microsoft Office products, examples include Word, Excel, Outlook, etc.
  • Organizational skills with an advanced inquisitive mindset.
  • Advanced math skills, ability to calculate advanced figures such as percentages, discounts, and markups.
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
About CBRE:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at cbrecareers@cbre.com or via telephone at +(U.S.) and +(Canada).

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