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Customer Service Representative

4 weeks ago


Ripley, West Virginia, United States Duchess M Defunct Full time

About Duchess M Defunct

Duchess M Defunct is a full service convenience store chain recognized in the marketplace for our outstanding, fast, and friendly service. We are dedicated to providing our customers with a unique shopping experience that sets us apart from the competition.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a Team Member, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Customer Service
    • Greet and engage customers in a friendly and professional manner
    • Process sales transactions (cash, credit, debit, etc.)
    • Operate registers and other equipment
  • Store Maintenance
    • Ensure cleanliness of the facility (indoor and outdoor)
    • Assist with food/deli preparation
    • Maintain stock levels and inventory integrity
  • Regulatory Compliance
    • Comply with Local, State, and Federal regulations for Tobacco, Alcohol, and Lottery sales

Preferred Qualifications

  • High School or equivalent
  • Previous Customer Service and/or Food Service experience
  • Previous Lottery Experience is beneficial
  • Cash handling experience & Basic math skills

What We Offer

  • Flexibility - Many locations are open 24hrs. We can be creative with our scheduling to help provide a work/life balance.
  • Growth potential - We are opening new locations and we are excited about internal development. Your desire to grow is important to us.
  • Full time opportunities - While other companies are hiring 'Seasonal' or 'Temporary' staff, we offer Full time and Part time positions.
  • Benefits - Full-time associates are eligible for Health, Dental, Vision and other benefits. Enrolling in the first twenty-eight days of employment will ensure benefits are effective on the first day of the month following the enrollment period.