Schedule Coordination Expert

2 weeks ago


Northborough, Massachusetts, United States Metrowest Oral Surgical Associates Full time

At Metrowest Oral Surgical Associates, we're seeking a skilled Schedule Coordination Expert to join our team. This role is crucial in ensuring exceptional patient care and satisfaction.

About the Role

The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to multitask with ease. If you're passionate about delivering top-notch customer service and are looking for a challenging opportunity, we encourage you to apply.

Responsibilities
  • Patient Interaction: Provide world-class service to patients via phone, email, or in-person, addressing their concerns and resolving any issues promptly.
  • Scheduling: Coordinate appointments efficiently, optimizing provider time and exam room utilization, ensuring minimal wait times for patients.
  • Chart Preparation: Accurately prepare patient charts, maintaining confidentiality and adhering to HIPAA guidelines.
  • Administrative Tasks: Assist with daily tasks, such as answering phones, greeting patients, and maintaining a clean and organized reception area.
Requirements
  • Education: High school diploma or equivalent required; one year of customer service experience necessary.
  • Skills: Friendly demeanor, basic office skills (typing, filing), good organizational skills, attention to detail, and understanding of dental terminology.
What We Offer
  • Competitive Salary: $45,000 - $55,000 per annum, depending on experience.
  • Benefits Package: Medical, dental, and vision coverage, employee assistance program, uniforms/scrubs provided, and access to a 401(k) plan with company match.

We value our employees' well-being and offer a supportive work environment. If you're a motivated individual looking for a new challenge, please submit your application.



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