Patient Access Representative
1 month ago
PeaceHealth is seeking a Patient Access Representative - Oncology for a Per Diem/Relief, Day position. The general salary range for this job opening at PeaceHealth is $21.42 – $28.85.
Key Responsibilities:
- Assists in coordinating the activities between scheduling, insurance verification and pre-certification.
- Acts as a clinical liaison with physician practices interacting with pre-visit services.
- Pre-registers/registers patients with accurate patient demographic, financial data.
- Collects patient balances, co-payment, co-insurance, or other payment types.
- Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
- Manages daily appointment schedules which may include reminder calls and calling all referrals.
- May transport patients utilizing escort or wheeled transport equipment.
- May be required to assist with scheduling for other imaging services and/or ancillary services.
Requirements:
- Minimum of 1 year Required: Medical office or related customer service experience.
- Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook.
- Strong background in customer service may be considered in lieu of medical office or related experience.
- Must be able to manage conflict effectively and professionally.
- Excellent time management skills, with an emphasis on meeting time sensitive deadlines.
- Good customer service skills and good interpersonal skills.
Benefits:
- 403b retirement plan for caregiver contributions.
- Wellness benefits.
- Discount program.
- Expanded EAP and mental health program.
PeaceHealth is an Equal Opportunity Employer:
- EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
COVID-19 Vaccination:
- PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date.
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