Front Desk Representative
1 month ago
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Representative. In this role, you will be responsible for providing exceptional patient service, answering phone calls, and maintaining accurate records.
Key Responsibilities:
- Greet patients and verify their information
- Provide assistance and answer phone calls
- Maintain accurate payment records and ensure clinic forms are replenished
- Verify insurance and maintain confidentiality in line with HIPAA regulations
- Address patient concerns in a timely manner and work professionally with patients and medical staff
Requirements:
- Strong organizational skills and attention to detail
- Effective communication and customer service skills
- Familiarity with clinical office operations and basic computer systems
About Us:
HealthCARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana. We pride ourselves on a fun work environment and encourage personal development.
Training:
All new hires must attend a 5-day training session in Texarkana, TX, as part of the onboarding process.
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