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Showroom Support Specialist

2 months ago

Wilmington, North Carolina, United States Ferguson Enterprises Full time
Position Overview

As a Showroom Support Specialist, you will play a crucial role in enhancing the customer experience on the showroom floor. Your primary responsibilities will include:

  • Customer Assistance: Provide exceptional service to customers visiting the showroom, ensuring their needs are met with professionalism and care.
  • Product Knowledge: Continuously expand your understanding of our comprehensive product range to better assist customers and provide informed recommendations.
  • Collaboration: Work closely with Outside Sales Associates to support their efforts and enhance overall sales performance.
  • Administrative Support: Collaborate with Showroom Sales Consultants by handling essential administrative tasks that contribute to a seamless customer service experience.

This role is vital in maintaining a high standard of customer satisfaction and supporting the sales team in achieving their goals.