Luxury Food and Beverage Team Lead

3 weeks ago

Washington, United States Montage International Full time

At Montage International, we're passionate about delivering exceptional experiences. As a Luxury Food and Beverage Team Lead, you'll play a pivotal role in shaping the culinary landscape of our resort. Our team thrives on a culture of innovation, creativity, and teamwork, and we're looking for like-minded individuals to join our ranks.

We're proud to offer a competitive salary of $29.00 per hour, which reflects the demands and responsibilities of this leadership role. Your primary focus will be on supervising the daily operations of the department, ensuring seamless service delivery, and maintaining the highest standards of quality and excellence.

In this role, you'll be responsible for:

  • Collaborating with the Department Manager to develop and implement Montage quality service standards
  • Ensuring timely and professional food and beverage service
  • Monitoring the setup and maintenance of the department to ensure all side work is complete
  • Interacting with guests to provide exceptional customer service and attend daily pre-meal meetings
  • Conducting ongoing service training for department associates and assisting with daily shift reports

To succeed in this role, you'll need:

  • A minimum of two years' experience in customer service
  • A minimum of two years' experience in food and beverage
  • Excellent telephone etiquette
  • Exceptional guest recovery skills
  • The ability to work effectively in a fast-paced environment
  • Excellent organizational and time management skills
  • Strong knowledge of MS Office, including Word, Excel, PowerPoint, and Outlook
  • A positive attitude and willingness to adapt to new situations
  • Dependability and availability to work weekends, nights, and holidays as needed

We're proud to be an EEO employer and maintain a drug-free workplace. If you're passionate about delivering exceptional experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.

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