Leasing and Community Relations Specialist

4 weeks ago


Edgewater, Maryland, United States Avanath Full time
Job Summary

The Leasing Specialist is a key member of the Avanath team, responsible for leasing, marketing, and maintaining positive resident relations within the community. This role requires a high degree of professionalism and positive engagement for our residents and the workforce.

Key Responsibilities

• Leasing: Greet and qualify all prospects, record all telephone and in-person visits on guest cards, inspect models and available apartments, communicate related service needs to the Community Manager, and demonstrate community and apartment knowledge to prospect needs.

• Marketing: Develop and implement effective marketing strategies to attract new residents, including social media, email marketing, and local advertising.

• Resident Relations: Receive all telephone calls and in-person visits, listen to resident requests, concerns, and comments, and quickly complete maintenance service requests and inform the maintenance team.

• Administrative: Accept rental payments, type lease and complete appropriate paperwork, maintain current resident files, and distribute all company or community-issued notices.

Requirements

• 2+ years of sales and/or customer relations experience

• Low Income Housing & Tax Credit experience highly desired

• Passion for providing exceptional customer service

• Solid computer knowledge, Windows (Word, Excel,) internet and e-mail

• Working knowledge of Yardi Voyager Property Management software

What We Offer

Avanath is committed to fostering a culture of diversity, equity, and inclusion. We offer a comprehensive benefits package, including health, dental & vision, 401(k), personal time off, paid holidays, and more. We also provide opportunities for growth and development, including online training platforms, training classes, and one-on-one coaching.

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