Leasing and Community Relations Specialist
3 weeks ago
At Avanath, we are committed to providing exceptional customer service and creating a positive experience for our residents and staff. We are seeking a highly motivated and professional Leasing and Community Relations Specialist to join our team.
Key Responsibilities:- Customer Service and Sales: Provide A+ customer service to all residents and prospects, greet and qualify all prospects, and record all telephone and in-person visits on guest cards.
- Leasing and Marketing: Inspect models and available market-ready apartments, communicate related service needs to the Community Manager, and demonstrate community and apartment/model knowledge to prospect needs.
- Administrative Tasks: Accept rental payments, type lease and complete appropriate paperwork, and input information on Yardi System accurately and on a timely basis.
- Resident Retention: Receive all telephone calls and in-person visits, listen to resident requests, concerns, and comments, and quickly complete maintenance service requests and inform the maintenance team.
- Passion for providing exceptional customer service.
- 2+ years of sales and/or customer relations' experience.
- Low Income Housing & Tax Credit experience highly desired.
- Thrives in a fast-paced environment.
- Flexible schedule that may include evenings and weekends.
- Solid computer knowledge, Windows (Word, Excel,) internet, and e-mail.
- Working knowledge of Yardi Voyager Property Management software.
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. We are committed to creating an unforgettable experience as a great place to live, work, and be. Our team is dedicated to making a difference in someone's life, whether it's helping residents call one of our communities home or providing excellence in customer service.
We offer a comprehensive benefits package, growth opportunities based on achievement, and a commitment to creating opportunities to learn and expand your knowledge in the industry. We are an equal opportunity employer and welcome diversity in the workplace.
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