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Service Desk Associate

2 months ago

Portland, Tennessee, United States Planet Fitness Full time
{"Job Title": "Service Desk Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.", "Responsibilities": "

* Greet and welcome members and guests upon arrival and departure
* Monitor club access and ensure a safe and secure environment
* Answer questions and handle member and guest complaints
* Sell memberships and process transactions
* Maintain the cleanliness and organization of the facility
* Perform other duties as assigned

", "Requirements": "

* High school diploma or equivalent required
* Previous customer service and sales experience preferred
* Basic computer literacy and ability to learn new systems
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask
* Positive attitude and willingness to help others

", "Benefits": "

* Competitive pay and benefits package
* Opportunities for growth and advancement
* Free employee Black Card membership
* Regular involvement in community outreach events
* Positive and professional work environment

"}