Sales and Technical Support Specialist
4 hours ago
ONICON is seeking a highly skilled Sales and Technical Support Specialist to join our team. As a Sales and Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers, while also driving sales growth and revenue.
Key Responsibilities:- Provide technical support and assistance to customers, including responding to technical inquiries and resolving complex issues.
- Develop and maintain strong technical and applications expertise with all ONICON products.
- Work cooperatively with our Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
- Prepare quotations and respond to technical inquiries in a timely manner in response to customer requests.
- Support the development of sales and technical documentation, including product manuals and technical guides.
- Provide direction, guidance, and coaching to EITs, Engineer 1's, and Customer Service personnel.
- Participate in training seminars for customers and offsite engineering training sessions.
- A four-year degree in an engineering discipline is preferred; a two-year technical degree and 4+ years of related experience may be considered.
- Strong computer skills required.
- Knowledge of the HVAC building automation industry is a plus.
If you are a motivated and results-driven individual with a passion for sales and technical support, we encourage you to apply for this exciting opportunity.
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Sales and Technical Support Specialist
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Sales and Technical Support Specialist
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