Customer Service Representative
4 weeks ago
Rogue Credit Union is seeking a skilled Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing exceptional service to our members, processing financial transactions, and maintaining a positive and professional atmosphere in the lobby and on the phone.
Key Responsibilities
Accurately process financial transactions, including deposits, withdrawals, loan payments, and transfers.
Respond to member inquiries and resolve issues in a timely and professional manner.
Collaborate with other departments to maintain high levels of service across all areas of the credit union.
Promote credit union products and services to meet member needs.
Maintain accurate records and balances of cash, ATM's, vaults, and other financial instruments.
Requirements
One month to twelve months of similar or related experience.
A high school education or GED.
Excellent communication and interpersonal skills.
Ability to multi-task and work in a fast-paced environment.
Good computer and keyboarding skills.
Cash handling and accuracy skills.
Work Environment
This is a full-time position with a normal workday and occasional overtime. You will be required to work Saturdays and a rotating, flexible schedule. Exposed to potentially hazardous conditions, i.e., robbery. Travel to other Rogue Credit Union regions may be required.
Disclaimer
Rogue Credit Union is a drug-free workplace and requires a drug screening test within 48 hours of employment offer. Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class.
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