Information Technology Specialist

4 weeks ago


Brookings, Oregon, United States Medgene Labs Full time
Job Summary

Medgene Labs is seeking a highly skilled Information Technology Technician to join our team. As a key member of our IT department, you will be responsible for maintaining, configuring, and optimizing our organization's IT infrastructure, including servers, networks, and software applications.

Key Responsibilities

• Assist in the maintenance, configuration, and optimization of our IT infrastructure, including servers, networks, and software applications.
• Enforce the security of our IT systems and data by implementing best practices, conducting regular security assessments, and adhering to relevant regulations and compliance standards.
• Maintain effective communication channels with third-party vendors, including the third-party helpdesk team, to facilitate seamless collaboration.
• Provide technical support to resolve complex IT issues, troubleshoot hardware and software problems, and assist end-users as needed.
• Support the development and upkeep of disaster recovery and business continuity plans, safeguarding our organization's ability to rebound from disruptions effectively.
• Collaborate with cross-functional teams to identify technology needs, evaluate solutions, and implement.
• Maintain an inventory of IT assets, including hardware, software, and licenses.
• Track asset lifecycles, conduct audits, and ensure compliance with licensing agreements.
• Aid in asset management strategies to optimize resource utilization and cost-effectiveness.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• Experience in IT support role is preferred.
• An understanding of cybersecurity best practices, risk management, and data protection regulations.
• Familiarity with cloud computing (AWS, Azure, Google Cloud) is a plus.
• Excellent problem-solving and communication skills.
• Industry certifications such as CompTIA Security+, or Microsoft Certified System Administrator (MCSA) are a plus.
• Excellent verbal and written communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
• Ability to stay current with industry trends and advancements and make recommendations for continuous improvement.

Working at Medgene Labs

Medgene Labs is a world-class Immunological Services ProviderTM for leading livestock producers and their veterinarians. We are committed to providing our customers with the highest quality products and services, and we are seeking a highly skilled Information Technology Technician to join our team.

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