Patient Service Coordinator

4 days ago


Medina, Ohio, United States Midwest Vision Partners Full time
Job Summary

We are seeking a skilled Patient Service Representative to join our team at Midwest Vision Partners. As a key member of our operations team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our practice centers.

About the Role

The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for handling inbound calls, updating patient records, scheduling appointments, and performing various administrative tasks.

Responsibilities
  • Answer and manage multi-line phone system
  • Update patient records accurately and efficiently
  • Schedule appointments and ensure seamless coordination with patients and healthcare providers
  • Process faxes and other correspondence
  • Verify medical benefits and discuss costs with patients
  • Complete consent forms and other necessary paperwork
Requirements
  • High school diploma or equivalent required
  • Strong verbal and written communication skills
  • Experience in a similar role or high call volume environment preferred
What We Offer
  • Competitive salary: $45,000 - $55,000 per year
  • Robust benefits package including medical, dental, life, and disability insurance
  • Generous paid time off program and seven company-paid holidays
  • 401(k) retirement plan with company match


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