Operations Manager

2 weeks ago


Gainesville, Florida, United States Devon Self Storage Full time

Position Overview
The Operations Manager will oversee all facets of store management, ensuring optimal performance in revenue generation, safety protocols, customer satisfaction, and adherence to regulatory standards.

Key Responsibilities
- Ensure the store operates securely and efficiently each business day.
- Achieve and surpass sales targets through unit rentals, insurance offerings, and retail product sales.
- Maintain a safe environment for employees, customers, and visitors.
- Guide and mentor team members to meet or exceed company performance indicators.
- Educate staff on safety regulations and enforce compliance.
- Cultivate a culture of accountability in customer service; address customer inquiries, service requests, and maintenance issues.

Financial Management
- Accurately manage payment processing, cash handling, and bank deposits.

Asset Management
- Safeguard company assets, ensure equipment functionality, and maintain cleanliness of the premises.
- Oversee the timely ordering, receiving, stocking, pricing, and displaying of products.

Auction Coordination
- Collaborate with auction vendors and regional management throughout the auction process, including collection communications and unit preparation for new tenants.

Qualifications
- High School Diploma or Equivalent.
- Valid Driver's License and dependable transportation.
- Strong multitasking abilities and capability to manage various responsibilities simultaneously.
- Proven leadership and supervisory skills.
- Excellent written and verbal communication skills.
- Problem-solving skills and conflict resolution abilities.
- Ability to work in diverse environmental conditions.

Preferred Qualifications
- Associate or Bachelor's degree in business management or related fields.
- 2-3 years of relevant experience in retail, property management, logistics, or hospitality.

Why Join Us?
At Devon Self Storage, we value talented individuals who are dedicated to excellence. We offer competitive compensation, comprehensive benefits, opportunities for advancement, and a supportive work environment.


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