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Pharmacy Technician

2 months ago

Iowa City, Iowa, United States University of Iowa Full time
Pharmacy Technician Job Description

The University of Iowa Health Care Department of Pharmaceutical Care is seeking a full-time Pharmacy Technician to support our team. As a Pharmacy Technician, you will work under the general supervision of a pharmacist to coordinate and perform technical activities in dispensing areas.

Key Responsibilities:
  • Process prescriptions in an Ambulatory-based pharmacy system
  • Read labels for accuracy and correct as needed
  • Label and package medications
  • Notate documentation of study materials
  • Sign appropriate documents in correct logbooks
  • Coordinate services with other UIHC Pharmacies
  • Proficiently use an Investigational Electronic system to manage inventory, dispense medications, and build electronic medication orders
  • Work closely with Investigational Drug Service staff and interdisciplinary staff to accurately fulfill orders with a high level of attention to detail and focus on superior customer service
  • Provide patient/customer service
  • Communicate with patients, study monitors, and other healthcare personnel in accordance with established guidelines
  • Determine waiting/pick-up time
  • Triage tasks to appropriate team
  • Recognize workflow patterns for effective triage of responsibilities
  • Answer telephone lines and triage phone calls per established policies and procedures
  • Compound sterile products according to USP 797 and USP 800 standards
  • Perform maintenance activities for compounding equipment & designated area
  • Assist with cleaning & decontamination of PEC in accordance with SOPs
  • Assist with upkeep & cleaning of other equipment and maintain appropriate records
  • Maintain temperature monitoring system records for received shipments and for investigational medications stored in the pharmacy and in other locations throughout the hospital
  • Order, receive, and document product shipments appropriately
  • Generate and/or maintain (includes filing) appropriate records related to studies
  • Perform inventory maintenance activities, ensuring inventory is completed according to policy
  • Conduct weekly & monthly inventory counts as instructed by senior technician/pharmacists
  • Audit records associated with dispensing of narcotics and controlled substances
  • Resolve discrepancies on issuance forms
  • Participate in site qualification visits and other required sponsor training
  • Maintain area orderliness and cleanliness
  • Assist in on-the-job training of new technicians
  • Coordinate technical activities with other members of team
  • Complete and maintain compliance with all competencies and educational requirements, including Good Clinical Practice (GCP), Human Subject training, as well as sponsor specific training
Requirements:
  • Registered with the Pharmacy Board at the time of hire
  • National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA)
  • High school diploma or the equivalent
  • Experience: Any combination of two years of post-high school experience and/or education in the natural sciences OR Satisfactory completion of an accredited pharmacy technician training program
Preferred Qualifications:
  • Experience with Public Contact/Customer Service
  • Ability to perform ratio/proportion equations
  • Experience with inventory maintenance activities
  • Experience working in team environment
  • Experience working in detail-oriented work environment
  • Knowledge of windows-based computer programs
  • Experience working in environment requiring accuracy
  • Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment
  • Prefer National Career Readiness Certificate at Silver Level