Practice Coordinator

1 week ago

Springfield, Massachusetts, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Practice Coordinator to join our team at Trinity Health Of New England Medical Group. As a Practice Coordinator, you will play a vital role in supporting the Operations Manager with the financial management, staffing, marketing, quality improvement, customer service, and facility management of the practice.

Key Responsibilities
  • Provide onsite supervision for medical site administrative and clinical personnel to ensure a smooth and efficient running of the medical office site.
  • Enforce all policies and procedures.
  • Daily functions as Front Desk Associate, Business Services Representative, Medical Assistant, LPN, or RN.
  • Act as a liaison between staff, clinicians, and management.
  • Relay staff and Provider PTO to other managers to ensure office coverage for staff during days off and vacations.
  • Utilize universal float pool and communicate with other Practice Coordinators to obtain coverage.
  • Oversee clinical processes to ensure timely response (e.g. prescription refill requests completed daily, and patient phone calls answered as quickly as possible).
  • Oversee pre-op assessment, workflow, and surgical/procedural scheduling.
  • Maintain an open line of communication with Providers, staff, and Management in order to maintain an effective and efficient work environment.
  • Ensure cleanliness, safety, and maintenance of facility.
  • Attend monthly staff meetings.
  • Perform related duties as needed.
Requirements
  • High School Graduate: additional business or associates degree desired. Minimum of 2 – 3 years of experience in a physician's office required. Prior experience with patient management computer systems desired. Good understanding of medical terminology. Knowledge of all Microsoft Office programs, including Outlook email and calendar.
  • Strong oral, written, and interpersonal communication skills required. Demonstrated ability in leadership and managing a team. Ability to effectively prioritize and execute tasks in a fast-paced environment. Excellent organization and communication skills required.
About Trinity Health Of New England

Trinity Health Of New England is an integrated healthcare delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top-level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few. Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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