Patient Care Coordinator

2 weeks ago


Minneapolis, Minnesota, United States Prenuvo Full time
Job Title: Patient Care Concierge

About Prenuvo

Prenuvo is a pioneering healthcare company that is transforming the way people approach health and wellness. Our mission is to provide proactive healthcare solutions that empower individuals to take control of their health.

Job Summary

We are seeking a highly skilled and compassionate Patient Care Concierge to join our team in Minneapolis. As a Patient Care Concierge, you will be responsible for delivering exceptional patient experiences from the moment they book their appointment to the time they receive their post-scan follow-up. Your primary goal will be to ensure that our patients feel well-taken care of and supported throughout their journey.

Key Responsibilities

  • Manage patient interactions through phone, email, and in-person communication
  • Provide pre-scan support, including answering questions and addressing concerns
  • Coordinate patient arrivals and intake, including identity verification and payment processing
  • Escort patients to the scan room and provide instructions
  • Provide post-scan support, including distributing reports and scheduling follow-up appointments
  • Collaborate with healthcare professionals to ensure seamless patient care

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Experience in customer service or healthcare support is an asset
  • Ability to maintain confidentiality and handle sensitive patient information

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A comprehensive benefits package, including health, dental, and vision coverage
  • A competitive hourly wage starting at $22.63

Why Join Prenuvo?

Prenuvo is a company that values innovation, teamwork, and patient-centered care. We are committed to making a positive impact on people's lives and are seeking like-minded individuals to join our team. If you are passionate about healthcare and delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.



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