Enterprise Constituent Relationship Management Strategist Information Services Technology
1 week ago
The Lead CRM Architect will be responsible for creating and maintaining the CRM strategy for Boston University's Information Services & Technology team. This will involve collaborating with team members, including university leadership, to ensure that the CRM platforms align with expectations.
Key Responsibilities
[] Overseeing project deliverables, including solution approach documentation, architecture/design/security reviews, and CRM architectural artifacts.
[] Evaluating new solutions, processes, and technologies, introducing them to the team, and creating developer guidelines and prototypes for CRM platform configuration.
[] Reviewing CRM-related designs and completed development work.
[] Leading the establishment and execution of architectural processes to develop and evolve architectural artifacts.
[] Participating in strategy development to improve, evolve, and support academic, administrative, and technical requirements.
[] Coaching and mentoring technical staff.
[] Participating in operational support and maintenance of CRM platforms and applications.
[] Making recommendations for architectural standards on the IS&T Architecture Review Board.
Requirements
[] Bachelor's degree in computer science or related field, with a master's degree preferred.
[] 8+ years of IT work experience or equivalent, with demonstrated knowledge in Salesforce.com.
[] Advanced knowledge of Salesforce development, best practices, and design patterns.
[] Experience with fundamental programming concepts, frameworks, languages, and technologies.
[] Experience with agile development methodologies and project management concepts.
[] Salesforce Architect, Developer, and Administration Certifications are strongly preferred.
Benefits
Boston University offers an excellent benefits package, including time off, retirement, tuition assistance, and a wellness program.
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