Customer Service Representative

3 days ago


New Berlin, Wisconsin, United States Lincare Holdings Full time
Job Title: Customer Service Representative

About the Role: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at Lincare Holdings. As a Customer Service Representative, you will be responsible for providing exceptional customer service to Long Term Care customers, resolving issues in a timely manner, and working closely with internal departments to ensure customer satisfaction.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Enter orders accurately and efficiently, ensuring that all necessary information is captured.
  • Dispatch orders to the appropriate service center, ensuring timely delivery.
  • Work closely with internal departments to resolve customer issues and improve overall customer experience.
  • Maintain accurate records of customer interactions and order status.

Requirements:
  • High school diploma or equivalent required.
  • Computer literacy and strong problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity standards.

Salary: $45,000 - $55,000 per year, depending on experience.

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