English and Spanish Language Support Professional
3 weeks ago
We are seeking a highly skilled English and Spanish Language Support Professional to join our team. In this role, you will provide language support to franchise owners and customers, ensuring their satisfaction and promoting the full range of our services.
Key Responsibilities:
- Translate and facilitate communication for Spanish-speaking franchise owners.
- Schedule and conduct sales presentations for potential franchise owners in Spanish.
- Maintain accurate records and data entry across various customer relationship platforms.
- Provide expert advice on products, pricing, and availability.
- Engage with customers through phone and email to resolve issues and promote additional services.
Requirements:
- Minimum of 1 year of customer service experience, preferably in a similar role.
- Basic knowledge of commercial cleaning, facilities maintenance, or service industry standards.
- Excellent phone etiquette with strong verbal, written, and interpersonal communication skills in both English and Spanish.
- Proficient with Microsoft Office and general computer skills; comfortable with data entry and quick to learn proprietary systems.
Compensation:
- Base Salary: $43,000 - $48,000 per year, plus opportunities for commission and bonuses.
- Comprehensive medical, vision, and dental coverage after 90 days of employment.
- 401k match eligibility after 6 months of employment.
- Paid vacation and holidays.
About Us: Jan-Pro Cleaning and Disinfecting is a leading provider of commercial cleaning and disinfecting services.
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