Nightlife Operations Manager
2 weeks ago
About The H Group:
The H Group is a leading hospitality and lifestyle company with a diversified portfolio of upscale nightlife and restaurant concepts. Our company is built on integrity, creating exceptional dining, nightlife, and events experiences.
Job Summary:
We are seeking a Nightlife Assistant General Manager who will play a crucial role in optimizing the overall performance of our nightlife venues by maintaining high standards of service, implementing policies, and ensuring exceptional guest and client satisfaction.
Key Responsibilities:
- Manage day-to-day nightlife operations, ensuring seamless execution and exceptional customer experiences.
- Provide superior customer service, responding to concerns efficiently and in a professional manner.
- Enforce and offer the best quality of products, maintaining high standards of service and hospitality.
- Support nightlife standard practices, including financial analysis and inventory management.
- Manage and evaluate staff performance, providing coaching to improve productivity and efficiency.
- Act as a brand ambassador for the company, promoting our values and mission.
- Ensure compliance with service and hospitality standards, maintaining a high level of quality and consistency.
Requirements:
- Minimum of 3 years' experience in a high-volume nightlife establishment.
- Must be 21+ years of age.
- Must be authorized to work in the United States.
- Must be able to manage multiple tasks in stressful environments.
- Strong knowledge of full-scale nightclub operations.
- Great decision-making and organizational skills.
- Upbeat and energetic attitude.
- Responsible and trustworthy.
- Attentive to detail.
Benefits:
- Flexible, routine-time off.
- Comprehensive benefits package, including health, dental, vision, and life insurance.
- Flexible Spending Account (FSA) option.
- Company Dining Discount.
- Full-time, exempt position.
Compensation: $80,000 - $90,000 per year
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