Retail Banking Associate

4 weeks ago


Clare, Michigan, United States S and T Bank Full time

Retail Banking Associate - Customer Experience Expert


S and T Bank is seeking a highly motivated and customer-focused Retail Banking Associate - Customer Experience Expert to join our team. In this role, you will provide exceptional banking services to our clients, ensuring their needs are met and exceeded.

Responsibilities


- Develop a working skill set, strong knowledge of policies and procedures, and bank products/services available to customers
- Establish accuracy and balancing skills by maintaining a balancing rate of 85%
- Demonstrate knowledge of Consumer Bank Customer Service Standards and offer each customer exceptional customer service

Requirements


- High school diploma or equivalent required
- 1-2 years of retail experience preferred
- Excellent communication and problem-solving skills

Salary Range


$15.00-$19.23 per hour

Work Schedule


- Monday - Thursday: 9:00 am - 4:00 pm
- Friday: 9:00 am - 6:00 pm
- Saturday: 9:00 am - 12:00 pm

Benefits


- Comprehensive benefits package
- Opportunities for advancement and professional growth


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