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Front Office Coordinator

3 weeks ago

Edmond, Oklahoma, United States Oklahoma Arthritis Center Full time
Job Overview

The Oklahoma Arthritis Center is seeking a highly motivated and detail-oriented Patient Services Representative to join our front office team. This dynamic role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Duties and Responsibilities
  • Provide excellent patient care by greeting and assisting visitors in a friendly and professional manner.
  • Collect payments and verify insurance information, updating records as necessary to ensure accurate billing and claims processing.
  • Schedule appointments efficiently, utilizing our Practice Management System to ensure timely communication with providers and patients.
  • Answer phone calls promptly and professionally, routing calls to staff members and handling voicemails with ease.
Requirements and Qualifications
  • High school diploma or equivalent required; 2 years of customer service experience preferred.
  • Medical office experience is a plus, particularly with Practice Management Systems and Electronic Medical Records.
  • Bilingual skills (Spanish) are a desirable asset in this role.

Estimated Salary: $50,000 - $60,000 per annum, based on location and experience.

About Our Team: We are committed to fostering a positive and supportive work environment, where employees can grow and develop their careers in a dynamic and rewarding setting.